Support for Clients

Being a construction client isn’t just about creating the right building for the right price within the right time frame. It is also an opportunity to contribute to solving some of society's biggest economic, ethical and ecological problems.

Clients need to coordinate a complex web of resources involving a team of professionals, all amid considerable uncertainty. Regardless of project size or type, this is even more challenging if you have no professional training and only limited experience.

We are here to help you, signposting you to useful information and guidance to help you plan and manage your construction project effectively.

CIOB Client Steering Group

Established in 2021 and comprising influential clients and client representatives (see below), the Client Steering Group (CSG) has an overarching remit to steer and oversee the development of CIOB’s new client strategy.

The aim is to engage construction clients of all kinds by offering best-practice advice on how to improve project outcomes. This puts CIOB at the heart of the culture change needed in the industry and positions CIOB membership as a quality differentiator in the market for construction professionals.

CSG is chaired by CIOB Past President, Mike Foy OBE MBA FCIOB FCMI, who chose clients as a core focus during his presidency, and is managed by Linda Stevens, CIOB’s Head of Client Development, who reports directly to Chief Executive Caroline Gumble. Linda is responsible for delivering the CIOB’s Client work, a key priority under the theme of Modern Professionalism in the CIOB’s five-year corporate plan.

In its first few months the CSG created a new client hub on the CIOB website and has overseen the development and publication of new content including a new guide for professional clients: Leading Projects in the Built Environment and a set of FAQs for homeowner clients. 

These are the foundation stones of an ambitious programme of future digital resources in the form of articles, case studies, specialist services and products to foster the spirit of collaboration that is so critical to modern professionalism.